[View the story "Association Chat: Bullies in Associations" on Storify]

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Highlights from the chat...

[View the story "Association Chat: Game Dynamics" on Storify]

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For the October 1st edition of Association Chat, we will discuss the review we all love to hate...the performance review. What works, what doesn't, how to make the best of it, tales of love and hate, and everything else with a splash of awesome.

Bring your pain, fame, and insight to #assnchat via Twitter on Tuesday, October 1, 2011. 

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The Asscoiation Chat topic for October 25th is Associations and Professional Development. Join in the discussion on Twitter at 2 pm ET.

Some sample questions for the chat:

[Host](Q1) How important is professional dev support to your happiness at work/decision on employer? Why?

[Host](Q2) Do you believe members of associations are now expecting more in the ways of education from their association membership? Why/Why not?

[Host](Q3) What kind of professional development opportunities do you need/want? Why?

[Host](Q4) How much do you estimate your yearly *desired* professional development ops would cost? Would they be the same each year?

[Host](Q5) Does your org provide professional dev support to staff? If so, do you use it? Why/Why not?

What are your questions? :) Talk with you at the chat!

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Maybe you want to know the following:

• Does your org have a blog or want to have a blog? Why/Why not?
• Do you need a blog? Why/Why not?
• What about podcasts and web shows?
• Where do you find your content?
• What blogging platform tools and platforms do you use?
• Who manages the blog? Who writes for the blog?
• Does anyone need to review the blog before posts go live? Who?
• What is your plan for making sure fresh content is posted to the blog regularly?

Send your questions or ideas to KiKi L'Italien at @kikilitalien on Twitter or klitalien@delcor.com. 

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• Nepotism?
• Staff/Member/Client relationships?
• Financial issues?

Please join in today's discussion and share your insights, thoughts, and questions!

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It wasn't that big of a deal, she reasoned with herself. Everyone makes mistakes. 

Still, it wasn't the coolest thing in the world to have tweeted that the ACME Association of Associations (AAA) president had issued a, "pubic request for excited volunteers."

Our questions:

Q1. What is the worst social media gaffe/horror story you've heard of?

Q2. Is your organization prepared to handle a social media crisis? Why/Why not?

Q3. Who is ultimately responsible for a social media crisis at your organization?

Q4. How should organizations prepare themselves for social media problems?

Q5. True confessions: What is the worst social media crime you or a staff member has committed in present/past? 

This should be a fun chat...join in the conversation at 2 pm ET!

Full transcript of the chat here (courtesy of @adriennebryant): http://www.tweetdoc.org/View/9587/3-1-11-Associaton-Chat

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What are your questions about tracking/measuring/and benchmarking?

Some possible questions (feel free to add your own):

1. How are associations tracking member social media information in their databases? Are they tracking it? What are they tracking? How might they do it better? (This question was inspired by Ben Martin.)
2. What tools offer you the best way to monitor social media? Member/volunteer activity?
3. What kind of tracking/measuring/and benchmarking struggles are you facing now? What are you struggling with?
4. What common tracking/measuring/benchmarking requests or tasks are pointless, need to be done away with?
5. If you could hire one FTE to only monitor and track one thing, what would it be?

Please add your questions!

[Today's Association Chat will focus on Measuring, Tracking, and Benchmarking - Tools & Techniques. Join us at 2 pm ET! #assnchat]

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Today's Association Chat (#assnchat) on Twitter is taking place at the same time as I give a presentation to the ASAE Tech Conference in DC. The topic for both will be: Social Media Monitoring for Associations.

I am scheduling questions and will dip in real-time to add comments from the presentation and to share your responses with the audience.

My partners in crime, Lynn Morton and Peter Hutchins will be co-presenting and helping steer the discussion.

Tune in on twitter at 2 pm ET (the live presentation begins at 2:30 pm) and be a part of the fun!

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Don't miss tomorrow's Association Chat on Stewardship in Associations!

Jeffrey Cufaude wrote a challenging blog post for Acronym, titled, "Bookblogging: Creativity or Stewardship?" that I thought would make for an interesting discussion this week for the association community.

What if we don't really need more good ideas or newer technology? What if what we really need is fortitude and the ability to follow through on the good ideas we already know we have. What if stewardship is our challenge?

2.07 #assnchat, 2 pm ET, "Stewardship in Associations" - inspired by @jcufaude post on Acronym @asaecenter http://bit.ly/hm6WFF

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This week's Association Chat focused on the use of storytelling in associations. I admit that my initial reaction to the topic was the equivalent of a shrug and almost immediate dismissal.

My head said, "Who cares? Does this matter? Why is this a topic that keeps popping up in leadership circles? I've never seen this set as a priority in any organization I've worked for...do association executives really need to learn more about storytelling?"

Then I read a tweet and blog post from Shelly Alcorn about her experience with an amazing conference focused on reinvention. After investigating the hashtag Shelly mentioned in her post (#story10), I soon discovered that part of the conference dealt with storytelling and I decided to take a more serious look at storytelling for association leaders. Shelly is a person I admire for her intelligent, no BS approach to leadership and association development. In other words, if Shelly thinks it's important, I probably will, too.

What I love about the weekly association chats is that they allow our community to discuss these types of topics and maybe even take some ideas away with us at the end of them.

Below is a transcript of the discussion. Tell us what questions you would have asked or what resources might help us explore this topic further. We'd love to have your input!

==TRANSCRIPT==

Today's Association Topic: How Associations Can Use Storytelling

6:19 pm kikilitalien: Today's Association Topic: How Associations Can Use Storytelling (inspired by @shellyalcorn's blog post http://bit.ly/g9UdbZ) #assnchat

6:30 pm shellyalcorn: RT @kikilitalien More pre-reading, 4 2day's Assn Chat: How Assns Use Storytelling http://bit.ly/dZ5eGP <good post @stevedenning> #assnchat

6:43 pm kikilitalien: Association Chat will begin in 17 min. Find out how leadership storytelling is different from calling in sick on a sunny day. ;-P #assnchat

{Host} Welcome to this week’s Association Chat discussing How Associations Can Use Storytelling!

6:59 pm kikilitalien: {Host} Welcome to this week’s Association Chat discussing How Associations Can Use Storytelling! Who’s with me? #assnchat

6:59 pm shellyalcorn: @kikilitalien I'm here #assnchat

6:59 pm unhatched: I'm lurking, but here for right now #assnchat

7:00 pm Plaszloc: Checking in and ready for another titilating #assnchat

7:00 pm DKRex: @kikilitalien I'm here from NJ #assnchat

7:00 pm ChatterBachs: @kikilitalien I'm ready for what looks to be a fascinating topic on #assnchat!

7:00 pm kikilitalien: @unhatched OMG - Joe Flowers?!? Wow! ;-) #assnchat

7:01 pm kikilitalien: @Plaszloc Glad to see you! Also happy to see @ChatterBachs and @DKRex joining in! Of course, the lovely @shellyalcorn is here! ;) #assnchat

7:02 pm desabol: Hey there @kikilitalien. I'll be dropping in for the chat! #assnchat

(Q1) Buzzwords sometimes alienate. How is leadership storytelling different from calling in sick on a sunny day?

7:02 pm kikilitalien: {Host}(Q1) Buzzwords sometimes alienate. How is leadership storytelling different from calling in sick on a sunny day? #assnchat

7:02 pm kikilitalien: Hi @desabol! Glad to see you! #assnchat

7:03 pm shellyalcorn: @kikilitalien awww shucks...it feels like I've been MIA for a LONG time #assnchat - sorry to my friends....

 7:03 pm jcufaude: Q1 Storytelling isn't a buzzword per se, but how some people (mis)use/apply it makes it seem that way. #assnchat

7:04 pm shellyalcorn: Q1 - storytelling gets beyond buzz words to sharing real experience that other people can resonate with....#assnchat

7:04 pm CeciliaSepp: Hi, Kiki: I'm not sure I understand the question re: calling in sick on a sunny day #assnchat

7:04 pm shellyalcorn: @jcufaude hey there! Glad to see you! #assnchat

7:05 pm CeciliaSepp: Q1: I do believe storytelling is a great way to communicate because it makes things interesting. #assnchat

7:05 pm ChatterBachs: #assnchat A1: Sometimes we speak a certain "language" & we forget that others need translations. Good storytelling makes story understood.

7:06 pm shellyalcorn: Q1 - I think "storytelling" suffers from a misnomer - it isn't telling a "big fish" whopper - it's relating on a personal level #assnchat

7:06 pm kikilitalien: @jcufaude Thanks for the clarification! True...not a buzzword, but a word applied to business in a non-traditional way...right? #assnchat

7:06 pm ChatterBachs: Great pt! @shellyalcorn: Q1 - storytelling gets beyond buzz words to sharing real experience that other people can resonate w/....#assnchat

7:06 pm torbenb: RT @shellyalcorn: Q1 - I think "storytelling" suffers from a misnomer - it isn't telling a "big fish" whopper - it's relating on a personal level #assnchat

7:06 pm DKRex: Q1 sharing an anecdote more personable (?)-- hopefully it has a purpose, lesson learned #assnchat

7:07 pm CeciliaSepp: @ChatterBachs @shellyalcorn: I agree; using a story helps make the material something the audience can relate to #assnchat

(Q2) Why should associations use storytelling? Why is it so important?

7:07 pm kikilitalien: {Host}(Q2) Why should associations use storytelling? Why is it so important? #assnchat

7:07 pm kpaffhouse: RT @shellyalcorn: Q1 - I think "storytelling" suffers from a misnomer - it isn't telling a "big fish" whopper - it's relating on a personal level #assnchat

7:07 pm jcufaude: @kikilitalien I'm not sure storytelling in biz is non-traditional. It's always been part of marketing, often part of strategy. #assnchat

7:07 pm CeciliaSepp: Q2: because associations are more about experiences than products #assnchat

 7:07 pm DKRex: A1 make me think of Gw's interview at Facebook yesterday -- funny anecdotes that shed insight #assnchat

7:08 pm shellyalcorn: @CeciliaSepp @ChatterBachs Agreed - #assnchat

7:08 pm ChatterBachs: @shellyalcorn Storytelling is also making your mission/vision interesting & compelling to others. Think bedtime stories. #assnchat

7:08 pm jcufaude: Q2 Because associations are communities of people and people connect /learn through stories. #assnchat

7:09 pm shellyalcorn: Q2 - I think storytelling is particularly applicable in association vision, membership and advocacy #assnchat #story10

7:09 pm kikilitalien: @jcufaude I see what you're saying. I understand it in marketing, but leadership storytelling seems different to me. #assnchat

7:09 pm CeciliaSepp: RT @jcufaude: Because associations are communities of people and people connect /learn through stories. #assnchat

7:09 pm kpaffhouse: #assnchat - storytelling oftentimes means exagerrated tales from the past. Assn storytelling can benefit from highlightling current wins.

 7:10 pm ChatterBachs: Nice use of "{Host}"... where did this idea come from? ;-) @kikilitalien: {Host}(Q2) Why should associations use storytelling? #assnchat

7:10 pm shellyalcorn: Often times in contentious governance struggles we can use storytelling to get back to what we are all here for in the first place #assnchat

7:10 pm jcufaude: Q2: "Meaningful stories" is part of one of the 7 strategic conversations for associations in Exploring the Future from ASAE. #assnchat

7:10 pm shellyalcorn: @ChatterBachs I agree - clear applications in visioning work #assnchat

7:11 pm shellyalcorn: RT @jcufaude Q2: "Meaningful stories" is part of one of the 7 strategic convos 4 assns in Exploring the Future from ASAE. #assnchat

7:11 pm kikilitalien: @ChatterBachs Totally using {Host} bc of you! Fewer characters produced what Oprah calls an "aha" moment & I call a "duh" moment! #assnchat

7:11 pm Chrissys8: Genuine voice, authentic aims, valiant staff - good stories build great endings for Assns and NPs! #assnchat

7:11 pm nickkellet: @shellyalcorn What is #assnchat?

7:11 pm ChatterBachs: #assnchat A2: Storytelling allows others to relate. Take a step back... forget about budgets, numbers, goals... what do your members want?

7:12 pm kpaffhouse: Q2: From a leadership perspective, seasoned leaders can use storytelling to highlight volunteer benefits & increase the pool #assnchat

7:12 pm ASegar: Q2 Storytelling is a great way to encapsulate an association's mission, essence, and historical high points #assnchat

(Q3) How have you used storytelling in your association/with an association client?

7:12 pm kikilitalien: {Host}(Q3) How have you used storytelling in your association/with an association client? #assnchat

7:12 pm shellyalcorn: I think we make a mistake when we use storytelling as purely "marketing" - stories create meaning for communities beyond "join" #assnchat

7:13 pm kpaffhouse: RT @shellyalcorn: I think we make a mistake when we use storytelling as purely "marketing" - stories create meaning for communities beyond "join" #assnchat

7:13 pm ChatterBachs: Well-said! @Chrissys8: Genuine voice, authentic aims, valiant staff - good stories build great endings for Assns and NPs! #assnchat

7:13 pm LindaChreno: @CeciliaSepp I agree that assns are more about experiences than products - and personal experiences are the most meaningful #assnchat

7:13 pm kikilitalien: @ASegar Great to see you here! Love your post on BizBash #assnchat

7:13 pm shellyalcorn: @NickKellet #assnchat is a weekly chat for nonprofit association professionals - we were inspired by Reinvention Summit this week

7:13 pm jcufaude: Q3: Commonly ask people to write a short story about the future they want to create as a part of strategic planning. #assnchat

7:14 pm kikilitalien: @LindaChreno - How have you been, stranger!?! #assnchat

7:14 pm ChatterBachs: Look who has a way w/ words! @ASegar: Q2 Storytelling is a great way to encapsulate an association's mission, essence... #assnchat

7:14 pm DarthGarry: #Assnchat Q2 - We use "user stories" to define requirements i.e. telling us how to process dues as a story which is documented/broken down.

7:14 pm LindaChreno: been out of pocket and looking forward to getting back #assnchat

7:14 pm ASegar: @kikilitalien Happy to be here Kiki! #assnchat

7:14 pm spkrinteractive: Hi folks. Dropping in a little late. Rob Swanwick here #assnchat

7:14 pm kpaffhouse: Q3: Not currently - our members seem to prefer facts and details over stories. Not saying storytelling couldn't be used though...#assnchat

7:14 pm jcufaude: Q3: Often have groups write short stories about different member personas & refer to them when brainstorming, making decisions. #assnchat

7:15 pm kikilitalien: @LindaChreno Glad to have you back, friend. :) #assnchat

7:15 pm shellyalcorn: Q3 - When I use Appreciative Inquiry in governance/vision work I use a narrative reporting method #assnchat - more useful than "reporting"

7:15 pm ChatterBachs: @shellyalcorn Great point! Members/customers don't want to be marketed to... they want authenticity & value. #assnchat

7:15 pm ASegar: Q3 When talking to associations about the Conferences That Work format I often tell stories about prior events? #assnchat

7:15 pm kikilitalien: @spkrinteractive Another talented addition to the chat today! Great to see you! #assnchat

7:16 pm kpaffhouse: RT @jcufaude: Q3: Often have groups write short stories about different member personas & refer to them when brainstorming, making decisions. #assnchat

7:16 pm DKRex: @jcufaude really like this story ides for strategic planning #assnchat

7:16 pm shellyalcorn: RT @jcufaude <good pt> Q3: Often have groups write short stories re different member personas & refer to when brainstorming, #assnchat

7:16 pm jcufaude: @kpaffhouse Can't good stories weave together the facts and details your members want? See Dan Pink's book A Whole New Mind. #assnchat

7:16 pm LindaChreno: does story telling have to be written - use of video story telling attracts a certain group of assn mbrs and potential mbrs #assnchat

(Q4) How might you creatively introduce better/more authentic storytelling to your organization?

7:17 pm kikilitalien: {Host} (Q4) How might you creatively introduce better/more authentic storytelling to your organization? #assnchat

7:17 pm ChatterBachs: @LindaChreno like w/ cars...they're not obsessed w/ engine size, etc.- they stress safety, good times w/ family/friends, going out #assnchat

7:17 pm CeciliaSepp: @jcufaude@kpaffhouse Can't good stories weave together the facts and details your members want? [fables are good examples of this] #assnchat

7:17 pm ASegar: @shellyalcorn: Q3 And Appreciative Inquiry is a organizational development tool that incorporates employee stories? #assnchat

7:17 pm kpaffhouse: @jcufaude I'll need to check that out - I'm relatively new to this member type and could some new perspectives. #assnchat

7:17 pm shellyalcorn: RT @LindaChreno @CeciliaSepp I agree assns r more about experiences than products personal experiences are the most meaningful #assnchat

7:18 pm ChatterBachs: RT @ASegar: Q3 When talking to associations about the Conferences That Work format I often tell stories about prior events? #assnchat

7:18 pm kikilitalien: RT @jcufaude: Cant good stories weave together the facts and details your members want? See Dan Pinks book A Whole New Mind. #assnchat

7:18 pm CeciliaSepp: @LindaChreno: I think this is a good way to use story telling; with all the technology members & leaders could "perform" stories #assnchat

7:18 pm ASegar: An excellent technique! RT @jcufaude: Q3: often have groups write short stories about difft member personas & refer 2 them. #assnchat

7:19 pm shellyalcorn: RT @ASegar @shellyalcorn: Q3 And Appreciative Inquiry is a org dev tool that incorporates employee stories <best tool 4 change> #assnchat

7:19 pm ChatterBachs: exactly! @jcufaude: @kpaffhouse Can't good stories weave together the facts and details your members want? See Dan Pink's book. #assnchat

7:20 pm CeciliaSepp: What is included in story telling in your opinion? #assnchat

7:20 pm ChatterBachs: Great point! @LindaChreno: does story telling have to be written - use of video story telling attracts assn mbrs & potential mbrs #assnchat

7:20 pm shellyalcorn: RT @LindaChreno does story telling have to be written - use of video <great point - think of story beyond "creative writing 101"> #assnchat

7:21 pm jcufaude: Q4 People are more willing to share authentic stories in inclusive organizations that welcome them as they are and listen. #assnchat

7:21 pm Plaszloc: @LindaChreno Great point - I was thinking the same thing re: non-written storytelling. Publishing multimedia keeps getting easier #assnchat

7:21 pm LindaChreno: verbal story telling is important in those assns or markets where English may not be first language #assnchat

7:21 pm shellyalcorn: @ChatterBachs :D we seem to think a lot alike :) #assnchat

7:22 pm nickkellet: @shellyalcorn Cool. Thanks. I need to tell a few folk. I was at NFP event on the weekend. > @frith64 @therealkazia @hlooman >> #assnchat

7:22 pm shellyalcorn: Q4 - allow space for members to do so - too often we try to shut them up and control their messages #assnchat

7:22 pm spkrinteractive: Storytelling often works well for after action reviews. See http://swanthinks.wordpress.com/2009/11/23/2-5-1-storytelling/ #assnchat

7:22 pm jcufaude: All kinds of visual sharing: pics, video, skits, graphic templates. RT @LindaChreno: does story telling have to be written? #assnchat

(Q5) How might you explain the importance of leadership storytelling to your CFO? Naysayers?

7:22 pm kikilitalien: {Host}(Q5) How might you explain the importance of leadership storytelling to your CFO? Naysayers? #assnchat

7:23 pm PBBsRealm: did i miss #assnchat?

 7:23 pm Plaszloc: I use storytelling in web usability testing - creating scenarios and personas to give context to my testees #assnchat

7:23 pm LindaChreno: to finish my thought - some pple understand but are unable to comprehend the written English word #assnchat

7:23 pm CeciliaSepp: @PBBsRealm No, we're going strong! #assnchat

7:23 pm shellyalcorn: Q4 - actively solicit stories from members (not marketing testimonials) but ask them #assnchat

7:23 pm ChatterBachs: Interesting. @LindaChreno: verbal story telling is important in those assns or markets where English may not be first language #assnchat

7:24 pm ASegar: Q4: I'm interested in using video cartoon stories to tell stories for associations and events e.g. http://bit.ly/dWqVDA #assnchat

7:24 pm CeciliaSepp: @PBBsRealm topic: leadership storytelling; question: explain importance of stories to CFO #assnchat

7:24 pm shellyalcorn: Q4 - it's possible member-citizens don't know what their story actually is until you ask them to tell you... #assnchat

7:24 pm shellyalcorn: @ASegar Love the idea of cartoon stories! #assnchat

7:24 pm spkrinteractive: @kikilitalien Q5: Shouldn't we be telling stories about the past value of storytelling? :) #assnchat

7:24 pm nickkellet: @ASegar Sounds much like fun #assnchat

7:24 pm PBBsRealm: Q4: actively solicit and capture/record members stories. allow them to submit vis-a-vis a youtube type model. #assnchat

7:24 pm ChatterBachs: This needs to be ongoing & normative @shellyalcorn: Q4 - actively solicit stories from members (not marketing testimonials) #assnchat

7:25 pm jcufaude: Major pt. RT @shellyalcorn: Q4 - it's possible member-citizens don't know what their story actually is until U ask them to tell U #assnchat

7:25 pm PBBsRealm: @ceciliasepp importance of stories to the CFO? financial stories? #assnchat

7:25 pm ChatterBachs: RT @ASegar: Q4: I'm interested in using video cartoon stories to tell stories for associations & events e.g. http://bit.ly/dWqVDA #assnchat

7:25 pm shellyalcorn: @LindaChreno also creates cross cultural understanding with universal themes - we are not so different #assnchat

7:25 pm CeciliaSepp: But aren't there all sorts of stories in associations? like the budget narrative? why a program was changed or added? #assnchat

7:26 pm PBBsRealm: Yes RT @ceciliasepp But aren't there all sorts of stories in assns? like the budget narrative? why a program was changed or added? #assnchat

7:26 pm nickkellet: I've found best to tell partial stories. Let people ask questions & then extend. Draw them in. They become story #assnchat

7:26 pm ASegar: Q5: The Reinvention Summit http://bit.ly/fqB494 has lots of information on "selling" the value of story. #assnchat

7:26 pm CeciliaSepp: @PBBsRealm Q is longer: how would you explain the importance of storytelling to CFO? Naysayers?#assnchat

7:26 pm kikilitalien: @PBBsRealm Nope! Still going! I'm using your awesome orange pen, too! #assnchat

7:26 pm DarthGarry: #Assnchat Q5 - After said CFO tells a story to someone at a bar I would say "See, that IS how people communicate!!!"

7:27 pm kikilitalien: @spkrinteractive :-) Yes, we should. #assnchat

7:27 pm PBBsRealm: There are financial, WIIFM, membership, learning, training, success/failure etc stories of all types in assns & for profits alike #assnchat

7:27 pm shellyalcorn: RT @ASegar Q5: The Reinvention Summit http://bit.ly/fqB494 has lots of information on "selling" the value of story. #assnchat #story10

7:27 pm ChatterBachs: @CeciliaSepp Oooh, "the budget narrative"- that's my favorite story! ;-) Read it again, Mom! Read it again! #assnchat

7:27 pm shellyalcorn: RT @NickKellet I've found best to tell partial stories. Let people ask questions & then extend. Draw them in. They become story #assnchat

7:27 pm ChatterBachs: RT @nickkellet: I've found best to tell partial stories. Let people ask questions & then extend. Draw them in. They become story #assnchat

7:27 pm CeciliaSepp: @Chatterbachs: laughing : ) That was the only part of budgets I liked working on! #assnchat

7:28 pm PBBsRealm: I just want to give a shout out to miss @kikilitalien, my table buddy from ASAE retreat! #assnchat

7:28 pm nickkellet: Other big learning - Shoot first, ask question later. You can't record a story with the camera off. Valuable moments lost #video #assnchat

7:28 pm ChatterBachs: @kikilitalien You're using a pen during #assnchat? Whatever for?

7:28 pm shellyalcorn: Using story helps you keep your mind open when you are investigating policy/governance changes - helps overcome resistance #assnchat

7:28 pm PBBsRealm: Ha ha! cool! RT @kikilitalien: @PBBsRealm Nope! Still going! I'm using your awesome orange pen, too! #assnchat

7:29 pm ChatterBachs: I like it- A LOT! @DarthGarry: #Assnchat Q5 - After said CFO tells a story at a bar I would say "See, that IS how people communicate!!!"

(Q6) How can you improve on your own storytelling abilities?

7:29 pm kikilitalien: {Host}(Q6) How can you improve on your own storytelling abilities? #assnchat

7:29 pm PBBsRealm: dont ask! RT @chatterbachs: @kikilitalien You're using a pen during #assnchat? Whatever for?

7:29 pm CeciliaSepp: Q6: Practice. it's the only way to polish a story. #assnchat

7:30 pm PBBsRealm: RT @kikilitalien: Q6: be a good observer and listener first; practice second; speak from the heart; try it out on a friend! #assnchat

7:30 pm ChatterBachs: Laughing, yes, but are you ROFL? @CeciliaSepp: @Chatterbachs: laughing : ) That was the only part of budgets I liked working on! #assnchat

7:30 pm torbenb: @shellyalcorn Looks like you are having a great conversation with the #assnchat folks! #story10

7:30 pm shellyalcorn: Q6 - I have to get better at storytelling - creating a cohesive narrative @nancyduarte had an amazing session on this #assnchat #story10

7:30 pm kikilitalien: @ChatterBachs Ha! Yes, this super cool pen with great flow...I like to doodle...I write little notes and doodles in between typing #assnchat

7:30 pm ASegar: And try new ways to tell each time-note what works RT @CeciliaSepp: Q6: Practice. its the only way to polish a story. #assnchat

7:31 pm CeciliaSepp: @Chatterbachs: ROFL? no, it wasn't that funny ; ) but it did make me laugh : ) #assnchat

7:31 pm PBBsRealm: It makes perfect! RT @ceciliasepp: Q6: Practice. it's the only way to polish a story. #assnchat

7:31 pm ChatterBachs: RT @nickkellet: Other big learning - Shoot first, ask ? later. You can't record a story w/ camera off. Valuable moments #video #assnchat

7:31 pm jcufaude: Stories that become too polished/rehearsed sometimes lose their authenticity. #assnchat

7:32 pm shellyalcorn: Q6 - @nancyduarte said every presentation should be bookended with where the audience is and where u want them to go #assnchat

7:32 pm CeciliaSepp: @jcufaude: of course, jeff, but the only way to get better at telling stories is to practice. #assnchat

7:32 pm ChatterBachs: @nickkellet I need to get more in the habit of this. Thanks for prompting. So many stories to tell w/ video/photos. #assnchat

7:32 pm shellyalcorn: RT @jcufaude <great point> Stories that become too polished/rehearsed sometimes lose their authenticity. #assnchat

7:32 pm PBBsRealm: Q6: it's like 'how do u get to carnegie hall'?PRACTICE. you can never get enough. & this is verbal, visual, audio etc storytelling #assnchat

7:33 pm kikilitalien: RT @shellyalcorn: Q6 - @nancyduarte said every presentation shld be bookended w/ where the audience is and where u want them to go #assnchat

7:33 pm CeciliaSepp: to me, the best way to get better at storytelling is to learn the art of extemporaneous speaking. #assnchat

7:33 pm CeciliaSepp: it keeps your stories fresh and teaches you to create new stories on the spot! #assnchat

7:33 pm DarthGarry: I love @jcufaude's group exercise swapping leadership stories. #Assnchat

7:33 pm shellyalcorn: Q6 - I am buying a video camera for Xmas so I can start shooting and editing video 4 clients as part of my work #assnchat

7:33 pm jcufaude: Good stories come from the authenticity and integrity of the tellers, not their technique (inspired by parker Palmer). #assnchat

7:34 pm CeciliaSepp: I've met a lot of authentic people who can't tell a joke #assnchat

7:34 pm ChatterBachs: #assnchat A6: Ask yourself, "Would a 4-year-old find the way I'm telling this exciting?" Dynamic. If you're bored, audience will be too.

7:34 pm kikilitalien: Practice is important. But if you asked a staffer abt importance of storytelling as a skill, I don't think it would rate high. #assnchat

7:34 pm PBBsRealm: Effectiveness vs. authenticity balance. need 2 get ur point across & deliver effectively. would rather be polished and effective. #assnchat

7:34 pm shellyalcorn: Q6 - @nancyduarte begin with what is and what could be, move back/forth between the two and end with the new bliss - brilliant! #assnchat

7:35 pm ASegar: Q6: Listen to great storytellers, note what grabs you, try it out yourself #assnchat

7:35 pm kikilitalien: I'm one of them!!! RT @CeciliaSepp: Ive met a lot of authentic people who cant tell a joke #assnchat

7:35 pm camelendes: Agree RT @jcufaude Good stories come from the authenticity & integrity of the tellers, not technique (inspired by parker Palmer). #assnchat

7:35 pm CeciliaSepp: RT@Chatterbachs: "Would a 4-year-old find the way I'm telling this exciting?" Dynamic. If you're bored, audience will be too. #assnchat

7:35 pm shellyalcorn: RT @CeciliaSepp <ROFL - authentically bad joke tellers :D> I've met a lot of authentic people who can't tell a joke #assnchat

7:35 pm jcufaude: Q6: I'm working on finding more inclusive examples to share in stories and gaining clarity about what i care most to share. #assnchat

7:35 pm LindaChreno: good story telling also comes from being passionate about the subject & having a thorough knowledge of topic #assnchat

7:35 pm ChatterBachs: Okay, well, I have another goal then. @CeciliaSepp: @Chatterbachs: ROFL? no, it wasn't that funny ; ) but it did make me laugh : ) #assnchat

7:35 pm PinkDeb: @kikilitalien just a big Hello! #assnchat

7:35 pm CeciliaSepp: @shellyalcorn: now i am ROFL!! #assnchat

7:36 pm ChatterBachs: How true! Danger, Will Robinson, danger! @jcufaude: Stories that become too polished/rehearsed sometimes lose their authenticity. #assnchat

 7:36 pm DarthGarry: #Assnchat - What do you call a cow with two legs? Lean beef! Cow with no legs? Ground beef! #Stories #Joke

7:36 pm ChatterBachs: RT @shellyalcorn: Q6 - @nancyduarte said every presentation should be bookended w/ where the audience is & where u want them to go #assnchat

7:37 pm jcufaude: @shellyalcorn The moving back and forth Duarte talks about has roots in the creative tension discussed in systems thinking. #assnchat

7:37 pm PBBsRealm: LOL RT @darthgarry: #Assnchat - What do you call a cow with two legs? Lean beef! Cow with no legs? Ground beef! #Stories #Joke

7:37 pm CeciliaSepp: @LindaChreno: exactly! this is why you can tell the same story hundreds of times; it's still fresh because you always revisit it #assnchat

7:37 pm shellyalcorn: Q6 - I am also doing a lot of thinking about the story I tell in Assn Subculture - what needs clarification/what needs to go #assnchat

7:37 pm LindaChreno: RT @ASegar: Q6: Listen to great storytellers, note what grabs you, try it out yourself #assnchat

7:38 pm ChatterBachs: RT @PBBsRealm: Q6: it's like 'how do u get to carnegie hall'?PRACTICE. you can never get enough. & this is verbal, visual, #assnchat

7:38 pm shellyalcorn: RT @jcufaude <totally - great pt> The moving back and forth Duarte talks about has roots in creative tension in systems thinking. #assnchat

7:38 pm PBBsRealm: Q6: context plays role too. u wont wing it in front of tv audience. u will practice your story. adjust to the audience/context #assnchat

7:39 pm jmcnichol: Sorry I'm late. Looks like one of my fav topics. I participated in #story10 & @nancyduarte group is doing a sess here nxt wk. #assnchat

7:39 pm ChatterBachs: Mr. Insight, great point! @ASegar: Q6: Listen to great storytellers, note what grabs you, try it out yourself #assnchat

7:39 pm nickkellet: +1 RT @jmcnichol: Looks like one of my fav topics. I participated in #story10 & @nancyduarte group is doing a sess here nxt wk. #assnchat

7:39 pm CeciliaSepp: A good story is like silver--practice and polish do not destroy a story and its impact. #assnchat

7:39 pm jcufaude: Q6: Associations probably need to think more about what stories their current actions tell & how that meshes with values & intent. #assnchat

7:40 pm kikilitalien: Q6. I'm trying to be more *aware* of story elements as I go about my life as a way to improve as a storyteller... #assnchat

7:40 pm ChatterBachs: RT @LindaChreno: good story telling also comes from being passionate about the subject & having a thorough knowledge of topic #assnchat

7:40 pm shellyalcorn: @jmcnichol @nancyduarte Man, she rocked her session at #story10 #assnchat

7:40 pm kikilitalien: @DarthGarry LOL - You win! #assnchat

7:40 pm PBBsRealm: RT @lindachreno: good story telling also comes from being passionate about the subject & having a thorough knowledge of topic #assnchat

7:41 pm ChatterBachs: @LindaChreno For a good presenter/storyteller, on most topics I'd rather they have passion/enthusiasm more than knowledge. #assnchat

7:41 pm shellyalcorn: @jcufaude yeah, the difference between how we say we act and how we really act can be VAST #assnchat

7:41 pm PBBsRealm: Q6: true passion comes through story if u really have it. knowledge gives u comfort w/story. practice helps deliver it effectively #assnchat

7:42 pm ChatterBachs: I gotta tell these to my kids. @DarthGarry: #Assnchat - What do you call a cow with two legs? Lean beef! Cow with no legs? Ground beef!

7:42 pm CeciliaSepp: RT@shellyalcorn: yeah, the difference between how we say

we act and how we really act can be VAST #assnchat

7:42 pm shellyalcorn: Q6 - Authenticity isn't easy - it takes courage to tell your truth - storytelling is not for the faint of heart #story10 #assnchat

7:42 pm ASegar: My goal too. A new one for me. RT @kikilitalien: Q6. I'm trying to be more *aware* of story elements as I go about my life? #assnchat

7:43 pm ChatterBachs: Good imagery! @CeciliaSepp: A good story is like silver--practice and polish do not destroy a story and its impact. #assnchat

7:43 pm LindaChreno: RT @PBBsRealm: true passion comes thru story if u really have it knowledge gives u comfort w/story practice helps deliver well #assnchat

7:43 pm jmcnichol: @nancyduarte mentioned 3 TED Talks I plan to watch -- Hans Rosling, John Door & Jiu Bolte-Taylor (sp?) I love the TED Talks. #assnchat

(Q7) How will you next use storytelling in your workspace?

7:43 pm kikilitalien: {Host}(Q7) How will you next use storytelling in your workspace? #assnchat

7:43 pm suzannecarawan: RT @shellyalcorn: Q6 - Authenticity isn't easy - it takes courage to tell your truth - storytelling is not for the faint of heart #story10 #assnchat

7:44 pm jcufaude: Do practice an org story meant 2 inform/persuade. But I don't want a perfect tale of who U personally are. Just be your story. #assnchat

7:44 pm ChatterBachs: RT @PBBsRealm: Q6: true passion comes through story. knowledge gives u comfort w/story. practice helps deliver it effectively #assnchat

7:44 pm CeciliaSepp: Q7: when I present research results #assnchat

7:44 pm shellyalcorn: @kikilitalien me too - trying to be more "aware" - and using #sweetspot as a forum is a great tool #assnchat

7:44 pm jmcnichol: @shellyalcorn Didn't @nancyduarte mention a book too? Was it The Story Factor by Annette Simmons? #assnchat

7:45 pm PBBsRealm: Q7: hmmmm. probably twitter. LOL. there's no one in my workspace to tell a story to at moment. :-( #assnchat

7:45 pm ChatterBachs: RT @ASegar: My goal too. A new one for me. RT @kikilitalien: Q6. I'm trying to be more *aware* of story elements as I go about? #assnchat

7:45 pm jcufaude: Q7 Looking 4 unexpected/undiscovered stories that don't fit the org. narrative and learning from them. #assnchat

7:45 pm suzannecarawan: Q6: Compelling stories have meat on the bones. They usually include hardship & victory. not all sunshine shallowness #assnchat

7:45 pm PBBsRealm: Q7: my next story will be to say that the dog ate my homework assignment. LOL #assnchat (it's true....)

7:45 pm CeciliaSepp: RT @jcufaude: But I don't want a perfect tale of who U personally are. Just be your story. [that goes without saying in my opinion]#assnchat

7:45 pm shellyalcorn: @jmcnichol I think so - that sounds right but I can't remember off the top of my head <brain drain> #assnchat

7:46 pm suzannecarawan: @CeciliaSepp good one! #assnchat

7:46 pm LindaChreno: Q7 use storytelling on assn LinkedIN to begin discussion #assnchat

7:46 pm chrisbonney: RT @jcufaude: Good stories come from the authenticity and integrity of the tellers, not their technique (inspired by parker Palmer). #assnchat

7:46 pm shellyalcorn: @PBBsRealm that's okay - we'll listen to your stories! #assnchat

7:46 pm CeciliaSepp: @suzannecarawan thanks! #assnchat

7:46 pm suzannecarawan: Q7: Use storytelling to focus on the impact and not the logistics, issues along the way. NOT the minutia! #assnchat

7:47 pm ChatterBachs: Insightful & true! @suzannecarawan: Q6: Compelling stories... usually include hardship & victory. not all sunshine shallowness #assnchat

7:47 pm PBBsRealm: *sniffle* thanks! i needed some love today... LOL RT @shellyalcorn: @PBBsRealm that's okay - we'll listen to your stories! #assnchat

7:47 pm kpaffhouse: #assnchat - does anyone have resources/recommendations on what should be included in a story (who, what, etc?)

7:47 pm ASegar: I like this RT @jcufaude: Q7 Looking 4 unexpected/undiscovered stories that dont fit the org. narrative and learning from them. #assnchat

7:47 pm CeciliaSepp: @PBBsRealm now, now, it's okay. here's a virtual tissue. now tell us everything! #assnchat

7:48 pm shellyalcorn: Q7 - AI, research, blogging, helping clients learn how to recognize the power of story to create sustainable change #assnchat

7:48 pm kikilitalien: @PBBsRealm WE love you!!! :-) #assnchat

7:48 pm PBBsRealm: Oh i was teasin! gotcha! good convincing story, right? RT @ceciliasepp: @PBBsRealm when did you get a dog? #assnchat

7:48 pm PBBsRealm: Awwwwwwww! RT @kikilitalien: @PBBsRealm WE love you!!! :-) #assnchat

7:48 pm suzannecarawan: Q7: Start a new campaign to create the vision of how orgs could work together vs. focusing on solving probs of how things now r #assnchat

7:49 pm PBBsRealm: ROFL!!!!!!!!!! LMAO!!!!!!!! RT @ceciliasepp: @PBBsRealm now, now, it's okay. here's a virtual tissue. now tell us everything! #assnchat

(Q8) Does anyone have resources/recommendations on what should be included in a story (who, what, etc?)

7:49 pm kikilitalien: RT @kpaffhouse: #assnchat - does anyone have resources/recommendations on what should be included in a story (who, what, etc?) #assnchat

7:50 pm suzannecarawan: i'm going to start w/ Qs that I think about but dont' say. let audience start to create their own answers..start of a new story #assnchat

7:50 pm PBBsRealm: Q^: news orgs figured it out long ago. bleeds it leads. compels an audience. but a mix of "nice" stories helps too. #assnchat

7:50 pm chrisbonney: RT @suzannecarawan: Q7: srt a new campaign 2 create the vision of how orgs could work tgthr vs. focusing on solving probs #assnchat

7:50 pm CeciliaSepp: you need a hero or anti-hero; a mission/adventure; obstacles overcome; and an ending that matches events (eg, a realistic outcome) #assnchat

7:51 pm CeciliaSepp: @PBBsRealm ewww. never liked that saying "it bleeds, it leads." but, it's true. #assnchat

7:51 pm jmcnichol: It's important to think about your audience and find shared experiences to personalize your story. #assnchat

7:51 pm wendywoowho: @kikilitalien @kpaffhouse "Storytelling for User Experience" http://bit.ly/hT7b1b #assnchat

7:51 pm kikilitalien: @wendywoowho Thanks for the great resource! "Storytelling for User Experience" http://bit.ly/hT7b1b #assnchat

7:52 pm CeciliaSepp: RT Wendywoowho: "Storytelling for User Experience" http://bit.ly/hT7b1b #assnchat

7:52 pm ChatterBachs: Politicians are masters at telling stories, using personal examples of people's lives in tragedy and triumph. Learn from them. #assnchat

7:52 pm PBBsRealm: @kikilitalien include: dash of humor. dose of passion and truth! sprinkle with enthusiasm/energy. stir it up. tell it. #assnchat

7:52 pm shellyalcorn: RT @kpaffhouse #assnchat - any resources/recommendations (who, what, etc?) - follow folks like @getstoried etc links 2 lots of resources

7:52 pm CeciliaSepp: @ChatterBachs Excellent example! #assnchat

7:52 pm ASegar: Some of you may be interested in this http://bit.ly/hxHztm - a story arc for the facilitator's journey #assnchat

7:52 pm CeciliaSepp: RT @ASegar: Some of you may be interested in this http://bit.ly/hxHztm - a story arc for the facilitator's journey #assnchat

7:52 pm PBBsRealm: @chatterbachs and politicians know how to take control of the story! and to tell what THEY came to tell. agreed. #assnchat

7:53 pm kikilitalien: [Side note: I love it when I like what someone posts, go to their Twitter page, and see I am already following them. *smiling*] #assnchat

7:53 pm suzannecarawan: #1 first step of storytelling: break people out of their own self-absorption. Get them to focus on new picture. keep them w/ deets #assnchat

7:54 pm suzannecarawan: #2: agree with all. storytellers must be fearless. can't be afraid to show emotion, vulnerability, etc. audience must feel with u #assnchat

7:54 pm PBBsRealm: hahaha RT @ceciliasepp: @PBBsRealm not really because I knew you didn't have a dog ; ) #assnchat

(Q9) How many of you have "favorite-d/starred" a comment from this chat today?

7:54 pm kikilitalien: {Host} (Q9) How many of you have "favorite-d/starred" a comment from this chat today? *raising hand* #assnchat

7:54 pm jcufaude: Grove Graphic Guides are a good tool for helping develop stories. http://bit.ly/o3t5 #assnchat

7:55 pm ChatterBachs: @PBBsRealm @CeciliaSepp And politicians know what stories they'll tell regardless of what ?s they're asked. #assnchat

7:55 pm PBBsRealm: Moi RT @kikilitalien: {Host} (Q9) How many of you have "favorite-d/starred" a comment from this chat today? *raising hand* #assnchat

7:55 pm ChatterBachs: RT @suzannecarawan: first step of storytelling: break people out of their own self-absorption. Get them to focus on new picture. #assnchat

7:55 pm PBBsRealm: Yes! RT @chatterbachs: @PBBsRealm @CeciliaSepp And politicians know what stories they'll tell regardless of what ?s they're asked. #assnchat

7:56 pm shellyalcorn: RT @jcufaude <nice one!> Grove Graphic Guides are a good tool for helping develop stories. http://bit.ly/o3t5 #assnchat

7:56 pm jmcnichol: Q9 More than one fav from today's chat... #assnchat

7:56 pm ChatterBachs: At least 3 for me today! @kikilitalien: {Host} (Q9) How many of you have "favorite-d/starred" a comment from this chat today? #assnchat

7:56 pm suzannecarawan: key to mass social movement: how do we get an influential group of peeps telling same story? #assnchat

 (Q10) Last question! What is your key take away from this week’s chat topic?

7:57 pm kikilitalien: {Host}(Q10) Last question! What is your key take away from this week?s chat topic? #assnchat

7:57 pm suzannecarawan: also interesting is what makes for lasting stories that stick through the years? #assnchat

7:57 pm kpaffhouse: This was exceptionally valuable! Thanks! #assnchat

7:58 pm suzannecarawan: Q10: Be storylicious! Viva la story! #assnchat

7:58 pm CeciliaSepp: Q10: practice but don't come off looking rehearsed #assnchat

7:58 pm CeciliaSepp: RT @suzannecarawan: Q10: Be storylicious! Viva la story! #assnchat

7:58 pm PBBsRealm: RT @ceciliasepp: Q10: practice but don't come off looking rehearsed #assnchat

7:59 pm shellyalcorn: One final note from me today - TEDTalk - Empathic Civilization http://on.ted.com/8jmc #assnchat #story10

7:59 pm CeciliaSepp: RT @shellyalcorn: One final note from me today - TEDTalk - Empathic Civilization http://on.ted.com/8jmc #assnchat #story10

7:59 pm PBBsRealm: Q10: we all have stories in our assns yet to be mined... to be told. we need to find them first. #assnchat

7:59 pm ChatterBachs: Storylicious? @suzannecarawan: Q10: Be storylicious! Viva la story! #assnchat

7:59 pm CeciliaSepp: RT @PBBsRealm: Q10: we all have stories in our assns yet to be mined... to be told. we need to find them first. #assnchat

7:59 pm LindaChreno: RT @shellyalcorn: RT @jcufaude <nice one!> Grove Graphic Guides are a good tool for helping develop stories. http://bit.ly/o3t5 #assnchat

8:00 pm kikilitalien: {Host}Thanks for participating in this week?s Association Chat! Be sure to check out @ChatterBachs' #SMFastFwd Chat tomorrow! #assnchat

8:00 pm PBBsRealm: Q10 and then we need to tell them in the right way to the right audiences. practice where needed. passion is key. #assnchat

8:00 pm ChatterBachs: Stories are out there @PBBsRealm: Q10: we all have stories in our assns yet to be mined... to be told. we need to find them first. #assnchat

8:00 pm LindaChreno: Q10 great minds are willing to share thoughts & comments here so that we can be better assn professionals #assnchat

8:00 pm shellyalcorn: Q10 - I always get good stuff from you guys #assnchat - be intentional with story as an additional tool to create positive change

8:02 pm PBBsRealm: Today's #assnchat was fun - even if i was 30 minutes late! Thanks everyone. thanks @kikilitalien as our always perfect host.

8:02 pm ChatterBachs: Thanks for great chat, KiKi! & for #Smfastfwd plug! @kikilitalien: {Host} ...check out @ChatterBachs' #SMFastFwd Chat tomorrow! #assnchat

8:02 pm kikilitalien: @shellyalcorn Thanks for inspiring this week's #assnchat with your blog post! :-) I love it when people get inspired by powerful meetings!

8:02 pm PBBsRealm: Thank you to everyone for the RTs at today's #assnchat

8:03 pm kikilitalien: @ChatterBachs I'll be there tomorrow for the chat! #assnchat

8:04 pm adriennebryant: Hate that I missed #assnchat due to #Comcast Internet outage! I can't wait to read back through as it looks like it was another homerun!

8:06 pm shellyalcorn: @kikilitalien awww - thanks - it really was a blast #assnchat

8:06 pm ChatterBachs: Thanks for all the RTs, mentions, and comments from #assnchat! @PBBsRealm @shellyalcorn @CeciliaSepp @kikilitalien

8:06 pm CeciliaSepp: @ChatterBachs You always have great input! And that's ROFL matter #assnchat

8:07 pm ChatterBachs: @shellyalcorn Well, thanks for the inspiration you provided for #assnchat. It seems that I am in good company if I'm thinking like you!

8:07 pm kikilitalien: @adriennebryant Missed your voice, but glad you'll read through the chat! It was good. :-) #assnchat

8:07 pm CeciliaSepp: @ChatterBachs You always have great input! And that's ROFL matter #assnchat [that is "NO ROFL matter"

8:08 pm tammytilley: Can't believe I missed #assnchat today....reading transcript now, looks like a good one.

8:10 pm ChatterBachs: @CeciliaSepp Why, thank you, Cecilia! Nice use of storytelling with ROFL to bring in the familiar! You're a good student! #assnchat

8:11 pm adriennebryant: @kikilitalien Thank you and absolutely. Professional Development at my desk for FREE. And great 2PM reading! #assnchat

8:11 pm torbenb: RT @shellyalcorn: One final note from me today - TEDTalk - Empathic Civilization http://on.ted.com/8jmc #assnchat #story10

8:11 pm torbenb: RT @shellyalcorn: Q6 - Authenticity isn't easy - it takes courage to tell your truth - storytelling is not for the faint of heart #story10 #assnchat

8:30 pm frith64: @shellyalcorn @NickKellet #assnchat sounds interesting - when is it on? @ameliajp U may be interested in this too

8:34 pm ameliajp: @frith64 What's the aim behind #assnchat and when is it happening?

8:34 pm kikilitalien: Association Chat is every Tues at 2 pm ET! Please join in! @frith64 @ameliajp cc: @shellyalcorn @NickKellet #assnchat

8:35 pm frith64: @ameliajp #assnchat seems to be a chat for non-profits that @NickKellet found... let's see what it's all about

8:40 pm frith64: TY! RT @kikilitalien: Association Chat is every Tues at 2 pm ET! Please join in! @frith64 @ameliajp cc: @shellyalcorn @NickKellet #assnchat

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6:06 pm	kikilitalien:	{Moderator} Hi all! Let’s get started. We’re talking about diversity today… #assnchat
6:07 pm	BillWalker7:	On #assnchat … excited about today’s topic: diversity in associations #assnchat
6:07 pm	kikilitalien:	{Moderator} (Q1) What explains diversity and inclusion initiatives in organizations? #assnchat
6:07 pm	LindaChreno:	I am here – lurking #assnchat
6:08 pm	toniraebrotons:	Hope EPetersonSHRM will participate today! #assnchat
6:08 pm	ElizabethB:	RT @RvanHilst: Here but lurking. #assnchat – same here…
6:09 pm	kgilnack:	RT @kikilitalien: {Moderator} Hi all! Let’s get started. We’re talking about diversity today… #assnchat
6:09 pm	sepler:	#assnchat
6:10 pm	joegerstandt:	hola #assnchat thanks for the invite!
6:10 pm	sepler:	The need 2 reflect the larger community & the solid research suggesting diversity promotes innovation, creativity & engagement #assnchat
6:10 pm	ltwhite:	first, what do we mean by diversity? Most focus on race/national origin or gender. I think it goes way beyond that #assnchat
6:11 pm	kikilitalien:	@joegerstandt Thank you for joining! It is an honor and a pleasure! #assnchat
6:12 pm	kikilitalien:	@ltwhite this is a good question…let’s define what we need to talk about today! #assnchat
6:12 pm	DarthGarry:	What about Age Diversity too? #Assnchat
6:12 pm	sjreeves:	For my organization, it’s a reflection of the world around us and the populations our members serve. #assnchat
6:13 pm	maddiegrant:	oooh @joegerstandt is on #assnchat right now talking diversity. Must Join! #assnchat
6:13 pm	kikilitalien:	{Moderator} (Q2) How can we define diversity and inclusion? #assnchat
6:13 pm	joegerstandt:	I think that before you can define initiatives/efforts you need to clarify basic language…diversity needs to be clearly defined. #assnchat
6:13 pm	sepler:	@twhite agreed. Big D=protected class. More significant little D=style, learning type,social class, generation, etc. #assnchat
6:13 pm	joegerstandt:	everyone is using the same word, but talking about something different #assnchat
6:13 pm	maggielmcg:	RT @kikilitalien: (Q1) Unfortunately I think there’s a lot of lip service about diversity but not much action in the assn world #assnchat
6:13 pm	ElizabethB:	RT @sepler: Need 2 reflect larger community & the solid research suggesting diversity promotes innovation, creativity & engagement #assnchat
6:14 pm	joegerstandt:	initiatives end up being logically flawed because there is no foundation in place #assnchat
6:14 pm	kikilitalien:	RT @sepler: @twhite agreed. Big D=protected class. More significant little D=style, learning type,social class, generation, etc. #assnchat
6:14 pm	NathanVictoria:	Q2. We had this conversation in the Diversity Committee @ #asae10. Assns tend to focus on historically disenfranchised pops. #assnchat
6:14 pm	mgusek555:	RT @joegerstandt: everyone is using the same word, but talking about something different #assnchat
6:14 pm	BillWalker7:	The point of diversity is to have a broad range of ideas & inputs. “Looking” diverse is a starting point, but certainly not an end #assnchat
6:14 pm	johnricco:	Q1. Our landscape. I read somewhere that 6 of the 8 major metropolitan areas of the U.S. are “minority majority” #assnchat
6:14 pm	NathanVictoria:	It isn’t bad to focus on specific populations. Just be clear who you are serving. #assnchat
6:15 pm	kikilitalien:	@NathanVictoria What did the Diversity Committee come up with for diversity’s definition? #assnchat
6:15 pm	joegerstandt:	I define diversity as meaning difference, inclusion as being the capacity to include difference… #assnchat
6:15 pm	joegerstandt:	but organizations/associations need definitions that make sense to them and are clear…so that employees stakeholders understand #assnchat
6:15 pm	maddiegrant:	I think the word “diversity” turns people off too, like that is someone else’s problem. Relegated to committees. #assnchat
6:15 pm	sepler:	Q2 Efforts 2 ensure that participants R able 2 B themselves & each persons identity & attributes appreciated, respected, leveraged #assnchat
6:17 pm	NathanVictoria:	@kikilitalien Still working on it. =). Though, established it is unique for each person and that it can change on context. #assnchat
6:18 pm	joegerstandt:	I dont care if it turns people off, it is a big, beautiful, powerful word…we need to take it back. #assnchat
6:18 pm	tammytilley:	Is the translation of diversity local? What it means for our group may not be what it means for yours? #assnchat
6:19 pm	kikilitalien:	RT @joegerstandt: I define diversity as meaning difference, inclusion as being the capacity to include difference… #assnchat
6:19 pm	sepler:	@maddiegrant unfortunately correct. Has been relegated to project status 2 often. Must be strategic and integrated #assnchat
6:19 pm	kikilitalien:	{Moderator} Let’s use @joegerstandt‘s def:diversity as meaning difference, inclusion as being the capacity to incl. difference… #assnchat
6:19 pm	jamienotter:	RT @joegerstandt: I dont care if it turns people off, it is a big, beautiful, powerful word…we need to take it back. <word> #assnchat
6:20 pm	joegerstandt:	a big part of the problem is that we focus on having the right intentions…we focus on not doing “bad things”… #assnchat
6:20 pm	BillWalker7:	I think it’s less valuable to get caught up in the word. More powerful to decipher how it applies to ur assn & what THAT means. #assnchat
6:20 pm	joegerstandt:	having the right intentions is not enough, inclusion is activist…all social groups are conformist and exclusionary by nature…#assnchat
6:20 pm	johnricco:	2009 Calif. study. The diversity of nonprofit staff mirrors the racial-ethnic diversity of Califs. pop.http://bit.ly/dayCrQ#assnchat
6:21 pm	kikilitalien:	{Moderator} (Q3) How might we launch sustainable diversity and inclusion initiatives throughout the association community? #assnchat
6:21 pm	joegerstandt:	we have to be actively pushing back on those tendencies and looking for evidence of success- relentlessly #assnchat intentions are overrated
6:22 pm	sepler:	@tammytilley associations=network of ppl with common agenda/purpose. Diversity is the differences, not similarities amongst them #assnchat
6:23 pm	NathanVictoria:	Q3 We have “minority” fellows for undergrads which diversifies the pool early on. Similar to ASAE’s DELP http://bit.ly/9OCSA6 #assnchat
6:23 pm	kikilitalien:	@joegerstandt What might “evidence of success” look like? #assnchat
6:23 pm	NathanVictoria:	@sepler @tammytilley But if the assn isn’t diverse, may turn away newbies. If don’t see yourself reflected, you leave. #assnchat
6:24 pm	sepler:	@joegerstandt agree completely, action must be integrated across all parts of the strategy –not relegated or ghettoized. #assnchat
6:24 pm	rootwork:	I think “diversity” as a goal for simply “different voices” misses the real point – cf. Tim Wisehttp://bit.ly/aOSvLY#assnchat
6:25 pm	sepler:	@NathanVictoria good point, need to highlight the diversity that IS there and how its valued. Cant be Noahs Ark #assnchat
6:25 pm	rootwork:	It’s not just about “including” different people, but compensating for those historically un-included and disempowered #assnchat
6:25 pm	joegerstandt:	@kikilitalien depends on what you are doing and why #assnchat for example, cognitive diversity is very powerful, yet poorly understood…
6:26 pm	tammytilley:	@sepler Right. *Translation* of what that means looks different for everyone tho. #assnchat
6:27 pm	joegerstandt:	the evidence depends on what kind of difference you are talking about, and what you are doing to benefit from it #assnchat
6:27 pm	kikilitalien:	{Moderator} How can associations recognize if they are doing a satisfactory job of supporting diversity and diversity initiatives? #assnchat
6:28 pm	BillWalker7:	Q3 – “sustainable diversity” is part of an org’s culture. that usually starts with the board. they could form mentor relations… #assnchat
6:28 pm	sepler:	@rootwork think ur confusing aff acc, w/is compensatory w/ diversity w/is strategic. Don’t disagree with purpose of AA. #assnchat
6:28 pm	kikilitalien:	{Moderator} Sorry, that would be (Q4)…satisfactory job of supporting diversity and diversity initiatives? #assnchat
6:29 pm	rootwork:	@sepler But if the goal of diversity in assns is to better represent constituency, then that is (usually) a compensatory process #assnchat
6:29 pm	unhatched:	@kikilitalien if your mem base is 80% VP of Mktg peeps and you aren’t a marketing assn, it’s time to diversify #assnchat
6:30 pm	rootwork:	Q4 – If yr trying to better represent different communities, then yr level of accountability to them is a good measure of success #assnchat
6:31 pm	NathanVictoria:	Q4 Need to have goals set up because diversity is strategic initiative. Higher #s? More inclusive meetings? Different audiences? #assnchat
6:31 pm	kikilitalien:	@unhatched Yes, good point!   Missed you online lately! #assnchat
6:31 pm	sepler:	Q4 If inclusion initiatives are strategic must have metrics to measure. Will vary by desired strategic outcomes #assnchat
6:31 pm	BillWalker7:	Q3 – another way to encourage sustainable diversity is to create listening venues. #assnchat
6:32 pm	kikilitalien:	@BillWalker7 Ooh, please elaborate… #assnchat
6:32 pm	BillWalker7:	diversity often starts w/being heard, then being included, then being the leader. it’s a process. not instant. #assnchat
6:32 pm	sepler:	@NathanVictoria brilliant minds….#assnchat
6:33 pm	christytj:	The same message won’t necessarily work for different audiences, whether print, email or web. What works for the audience you want #assnchat
6:33 pm	kikilitalien:	That’s what I was thinking! I almost RT both posts and short-circuited! RT @sepler: @NathanVictoriabrilliant minds….#assnchat #assnchat
6:34 pm	janellepeters:	RT @christytj: The same message won’t necessarily work for different audiences, whether print, email or web. What works for the audience you want #assnchat
6:34 pm	sepler:	@BillWalker7 the listening had better happen before you formulate a strategy!!! #assnchat
6:35 pm	DarthGarry:	#AssnChat – How do associations know that they need to support diversity? If no one calls them out on it…
6:35 pm	BillWalker7:	listening is part of the strategy! #assnchat
6:35 pm	kikilitalien:	{Moderator} (Q5) Thinking on messages from orgs & supporting diversity…how should we comm. to mems, how is messaging affected? #assnchat
6:36 pm	kikilitalien:	RT @DarthGarry: #AssnChat – How do associations know that they need to support diversity? If no one calls them out on it… #assnchat
6:37 pm	NathanVictoria:	@DarthGarry That’s the problem. Preaching to the choir…if you will. #assnchat
6:38 pm	kikilitalien:	@DarthGarry That’s an excellent question. If associations have no clue…how will they ever know there’s a problem? #assnchat
6:39 pm	maggielmcg:	Whoops–sorry #assnchat peeps–got pulled away on something…
6:39 pm	sepler:	@BillWalker7 perhaps parsing semantics. Assessment–>deep understanding—> strategy. Think we agree. #assnchat
6:40 pm	christytj:	ASAE had some great articles about the need for diversity in associations, and I remember another one in the Washington Post. #assnchat
6:40 pm	kikilitalien:	{Moderator} Association Forum of Chicagoland has this page on Diversity: http://bit.ly/cdGBA8#assnchat
6:41 pm	kikilitalien:	@NathanVictoria What are the top 3 issues the Diversity Committee at ASAE is facing? Maybe our chat can help… #assnchat
6:42 pm	sepler:	@kikilitalien monitoring who u retain & engage & whether ths matches customer/constituency=good biz. Get feedback from users #assnchat
6:42 pm	sjreeves:	Messaging should explain how diversity and inclusion benefits assn members, leaders and staff. #assnchat
6:42 pm	maddiegrant:	How about requiring that all boards and committees commit to diversity in terms of appointments? #assnchat
6:42 pm	jamienotter:	How do they know? Back to Joe’s comment: All groups by nature are exclusionary. Of COURSE we have diversity to work on. #assnchat
6:43 pm	ltwhite:	@kikilitalien&n

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For many months now, Association Chat (#assnchat) has been in full swing on Twitter.  It's taken a bit of time, but we finally have a blog for our chat, to which I hope we'll have quite a few contributors from our regular Tuesday afternoon crowd.

Please join us Tuesdays at 2 pm ET.  No need to RSVP...just show up, and welcome!

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